Online Help

Examples of online help in non-traditional formats, developed for four different companies and five different products.

Netscape Communicator 4.x, Draft Help: Saving a Message Draft & Reusing a Message Draft
Developed at Netscape Communications using NetHelp. This information was accessed by searching the Netscape Communicator Help topics. (Originally in NetHelp format.)

Netscape Communicator 4.x, Attachment Help
Developed at Netscape Communications using NetHelp. This information was accessed by searching the Netscape Communictor Help topics. (Originally in NetHelp format.)

Netscape Communicator 4.02, UNIX Installation Help
Developed at Netscape Communications using HTML. This information was included in the packaged UNIX installation files. (Originally in HTML.)

Oracle DocTools Tip 35: Including Information in PDF Bookmarks
Developed at Oracle using HTML, I delivered tips to the writing community every Friday. This tip relays Adobe FrameMaker and Acrobat troubleshooting information. (Originally in HTML.)

Oracle DocTools Tip 66: Formatting in Variables
This tip reminds authors to properly format variables in XML-enabled files. (Originally in HTML.)

Oracle eTravel Web Traveler Quick Reference Guide
Developed at Oracle eTravel using HTML. Readers could display this quick reference by clicking a link in the application. (Originally in HTML.)

Hotmail Customer Service Message, Changing Your Password
Developed at Microsoft Corporation using plain text. This is one of 100 auto-response messages that a user would see after sending email to the email address changepass@hotmail.com. (Originally in plain text.)

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